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Case: Aberlour Child Care Trust

Case Brief:

Background on Aberlour

Aberlour is the largest solely Scottish children’s charity, helping to improve the lives of Scotland’s vulnerable children and young people.

We help over 7,500 children and families across Scotland, however, there are many more that need help and support.

Our mission is to reach Scotland’s vulnerable children as early as possible to stop the damage being done before families reach a crisis point before it’s too late. Taking action quickly significantly improves long-term outcomes for children and young people.

The Challenge

Aberlour has over 30 locations across Scotland with fixed-line and broadband services, plus 250 mobiles. Due to Aberlour growing over the years and adding more sites, telecoms services ended up with various suppliers, meaning that telecoms/connectivity services were not simple to manage.

The Solution

2Circles reviewed all of Aberlour’s current lines and future requirements for leased lines, FTTC, VoIP, BT lines and O2 mobiles. Aberlour now benefits from:

  • Services from multiple wholesale suppliers (BT, TalkTalk Business, 2 VoIP suppliers, O2, Vodafone) all on 1 invoice from 2Circles
  • 1 point of contact for all services, with a named account manager
  • Cost centre billing (as each site has a different cost code)
  • 37% cost saving compared to previous arrangements

Client Testimonial

“Our lives are so much easier now that we have a single point of contact for all our telecoms services. 2Circles customer service is excellent, they respond quickly to resolve any issues or requirements that we have. There have been significant cost savings for Aberlour as a result of moving all services over to better deals with 2Circles too.”

Ros Dowey, Director of IT & Digital, Aberlour Child Care Trust

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