My experiences with 2Circles have left me in no doubt that this organisation provides not only a fantastic product, but also first class customer service.
They provided a broadband service for Fife Gingerbread for almost three years in our office at Arden House in Leven. During this time, we did not experience any internet down time and the speeds provided far exceeded the needs for the organisation, ensuring a fast and reliable solution. This was crucial as we housed the organisations servers in this office, meaning that any internet problems would not only hit the workers in the office, but also our remote staff who relied on remote access in order to work to their full abilities.
We have now moved office and use an existing internet connection; however, I speak on behalf of everyone at Fife Gingerbread when I say if we had the choice we would have a 2Circles connection installed again in a heartbeat.
2Circles still provide us with a VOIP phone system, as well as over 20 mobile phone contracts through their sister company 2 Circles. Both of these companies have provided superb customer service to Fife Gingerbread since we moved office in October. The internet in the new building is somewhat unpredictable, but thanks to 2Circles we are able to quickly divert calls to a mobile when the internet is down, and ask advice regarding the problems we have with the internet, even though they are not providing it anymore.
We will most definitely be continuing our association with 2Circles, and I would urge others to use their services.
Gary McFadden; Information & Communications